Senior Director of Product Design + UX Research · 2024–present

I oversee all aspects of the digital experience for Prose, a custom direct-to-consumer beauty subscription service. My core responsibilities include providing product strategy, supervising feature design, maintaining brand alignment, and collaborating with cross-functional partners to drive the product roadmap and exceed product OKRs. I manage and mentor a versatile team of Product Designers and UX Researchers.

Director of Product Design + UX Research · 2021–2024

Led Product Design for all digital experiences for Customers, Veterinarians, and Customer Experience agents.

Principal Product Designer + Strategist · 2020–2021

Provided strategic design leadership, UX, UI design, startup consulting, and collaboration facilitation for digital products.

VP Head of UX · 2017–2020

Led product design and design strategy for clients including Citibank, GameStop, Tapestry, Wawa, and Comcast.

• Conceptualized, pitched, and won over $10M in new business
• Partnered with business teams to ensure products met business goals, including increased conversion, NPS, AOV, and user engagement, as well as reduced call center volume
• Facilitated Design Thinking workshops and co-creation sessions
• Hired, managed, and mentored product design teams up to 15 creatives

Principal Product Designer · 2014–2017

Consulted with startups and agencies to define creative strategy, design and launch new product initiatives, and facilitate collaborative design.

• Brand New Matter Ventures and Neo Innovation – Designed and advised on strategy for new products in development
• Architizer Source – Conceptualized and led founding design and UX for a two-sided marketplace, which raised $8M raised within one year

Head of Product Design · 2014

Oversaw all creative for digital product design studio.

• Led the design for enterprise products and web site development
• Hired, managed, and mentored a team of 10 designers
• Managed and developed client relationships

Staff Product Designer · 2011–2013

Led the design and UX of applications for private shares and high-frequency trading marketplaces. Oversaw global design standards.

Art Director (Contract) · 2010–2011

Conceptualized and designed digital experiences for brands including Samsung, Celebrity Cruises, and Zyrtec.

Lead Product Designer · 2008–2010

Lead Product Designer · 2007–2008

Associate Creative Director · 2006–2007

Associate Creative Director · 2004–2005

Senior Designer · 2002–2004

Senior Designer · 1998–2001